“Since we have been working with Mark Bennett the results have been incredible! Our collaboration has improved, our understanding of each other’s roles & interdependency.”

Yvonne Tweddle MD

ORGANIZATION
SUPPORT

These support packages are suitable for all levels of management. The online training & support package is designed for teams at all levels who want to integrate the PDS principles within their own management/coaching & who recognise the importance of quality support during implementation.

Enhancing Performance - Embedding Behaviours

Establish Lighthouse - Identify Need - Establish Value - Enhance People - Support Required Change

People are not robots. Changing daily behaviours is tough; a day of training here & there will not facilitate change.

My services focus on identifying the source of any required change, & providing interventions to ensure human & organizational change is embedded beyond training interventions.

My robust change strategy to identify 'need', to cultivate the required behaviours & skills -

Ensure clarity of 'Lighthouse' has been established
Win the hearts & minds of every one of influence
Establish self-awareness in the present to reality compared with the 'Lighthouse'
Identify the required changes at self & as an organization (independence & interdependence)
Identify the priority focus
Share a robust judgement & reflection process - the ARP (Action Review Process)
Agree & commit to priority focus
Set up peer support & challenge groups
Commit to the pre-agreed time frame
Review, celebrate, & adapt where required
Set new priority focus when ready
Establish clarity on the new focus

Organization Services

Training & Coaching

Staff

My training & coaching interventions are highly interactive & tailored to individual & team needs. They aim to improve self-awareness, clarity, & ownership while enhancing judgment, reflection, & interdependence.

Scalable Change

Support

My organization's interventions are designed to be scalable for businesses of all sizes. All interventions are based on embedding the required changes in systemic processes & human behaviours.

Developing & Supporting Mentors

To ensure internal sustainability, we identify individuals with the right skills & opportunities to mentor staff during our interventions. We provide additional training & coaching to develop skilled in-house mentors who can enhance both individual & department performance, providing stability & scalability.

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Common organizational issues that impact performance?

Organization Issues

Departments are not collaborating effectively
Lack of role understanding
Lengthy, ineffective staff communication
Some staff lack empowerment to 'own' their role

Managing People Issues

Feeling frustrated with some staff members' lack of competency & proactivity in decision-making
Having to repeat myself in tasks & roles
Spending too much time micromanaging others

Business Growth Issues

Business is expanding, but the quality of services is decreasing.
They may be losing clarity of identity in staff behaviours & struggling to train new staff to the required quality.

Embedding Change Issues

Although we have provided training, not enough has been implemented after the training deliveries.
We are struggling to change staff behaviours that do not currently align with the values & purpose of our vision.
We are not witnessing the necessary change.